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Product Description

Specifications:Cooling Capacity (BTU/h AHAM) 7800 EER 10.8Voltage 115Amperes 6.6Watts 720 Plug Capacity Amperes15Moisture Removal (Pt/h) 2.3Air Circulation (ft^3/min) 212Compact Remote Controller YesTouch Control PanelYesRemovable Washable Intake Grille Yese+ filterOptionalThermostat Control Touch Control 12-Hour Delay Off Setting Timer Yes Cooling Fan Speeds 3Economy Operation Mode Yes Fan-Only Speeds 3Air Swing Automatic4-Way Air Deflection SystemYes Ventilation Control YesSlide-Out Chassis YesPlug Type Vertical with grounding plug Easy to Lift Out Filter YesThrough the Wall Installation YesLeft or Right Side Power Cord YesApproximate Dimensions:Height13-7/8Width18-1/2 Depth20-11/16Approximate Weight:Unit 66 lbsShipping 76 lbs

With 720 watts and 7,800 Btu/h, this standard air conditioner from Panasonic effectively cools and conditions between 300 and 350 square feet. The unit is straightforward in structure with convenient programmable functions and touch-pad or remote control operation. Functions include three cooling levels and three fan speeds, plus a programmable temperature range from 60 to 86 degrees F. It also removes up to 2.3 pints/per hour of moisture from the air and can be programmed to turn on or off up to 12 hours in advance--especially convenient for nighttime use or coming home from work. You can use the air conditioner as a fan only or set it to economy operation so the fan runs only while the compressor is cooling. Structural plusses include ventilation control, four-way air deflection, low-noise operation, and auto air swing, which lets you move the louvers with the touch-pad or the remote. Equipped for through-the-wall mounting, the unit features a slide-out chassis to simplify installation, a washable intake grille, an easy-access filter, and a left-right power cord. Panasonic's warranty covers parts and labor for one year and the refrigeration system for five. --Emily Bedard

• Good to Excellent
  Everything about this A/C is first class. I love the remote control. The only exception is the limited spread of air. It has a circulating vent but the range is only about 45?. So it must be located where that is less of a problem....more info
• Works great
  Very good A/C for the money. My room is about 250 sq/ft, and it not only cooled off my room, but if I opened my door, everywhere else downstairs too....more info
• Panasonic 7,800 BTU A/C Model CW-XC83HU
  We have owned and operated two of these units for one summer season, one in our bedroom and one in our kitchen. They replaced 15 year old A/C's. Both new units are semi-permanently wall-mounted. The units are amazingly quiet - I can finally sleep with A/C (previous A/C's were too noisy). It quickly removes excessive heat from the kitchen, even when cooking at suppertime, the hottest part of the day. The thermostatic control works very well and given the small size of the unit, it cools the air very quickly and keeps it uniformly at the set temperature. This unit is nicely sized to cool one, average-sized room. Units were professionally installed so I cannot comment on the ease of installation....more info
• Installation difficult, cooling and support suspect
  First, to end a mystery: Amazon doesn't tell you, but this is the model CW-XC83HU. That model number does not appear on this page, or on your invoice if you buy one. Why not?

  I bought one of these in mid-summer, attracted by the price and thinking that I might pop this into a window during particularly hot days. What a rude shock it was to open the box and, right off the bat, find it almost impossible to lift the unit from the box.

  Apparently considering "through the wall" installation the default, Panasonic ships it with absolutely nothing attached to the exterior case. Not one piece of mounting hardware for a window installation is attached. This gives very little to grab onto while lifting the unit, and makes it virtually impossible to test for cooling ability.

  I managed to get mine propped into a window, trusting gravity and the friction of the window sash to keep it in place, and stuffing cardboard in the gap next to it. Running at the maximum, it did not seem to be providing as much cooling as the rating suggests. Luckily I did not get as far as trying to clean the filters or any of the other issues faced by other reviewers, else I might have broken parts to deal with as well.

  While waiting for it to cool me off, I checked the installation instructions, and saw the amount of labor involved. Seems to me that you better be darn sure you want this unit to be in a window for a while, before you start the process. It's never fun to move an air conditioner, but at least some units come with window mounting hardware attached, leaving only a few steps for the customer to complete.

  I assume that most small air conditioners in the USA are mounted in windows, which is why it seems annoying to put the customer through the extra work -- as if we are actually completing the last two or three steps in the unit's construction. The extra work makes the "low" price seem suddenly higher.

  For the coup de grace -- Panasonic features a rebate form on its website, and supposedly I should qualify for a rebate for this unit based on my purchase date and so on. But Amazon does not put the Panasonic model number on its invoice OR its shipping form! So how do you prove to Panasonic that you bought one?

  I tried calling the number on the rebate form, and got channeled to a guy who could not help me without a promotional code of some kind. So I called Panasonic and waited 15 minutes on hold, only to reach somebody in the appliances division who moved at a snail's pace with every question. Could she check the serial number against that model number? Yes, but that simple question had me on hold for another ten minutes. The rep seemed trained to respond to every question with the phrase "I don't know what you mean."

  As I write this, I don't know if I will bother trying to rush out to the post office with this rebate form, since my other paperwork from Amazon does not seem to meet the criteria required for the rebate. All I know is, Panasonic and Amazon have teamed up to waste a big chunk of my time, and to make me very frustrated. It almost doesn't matter if this air conditioner actually cools air. My experience with it so far has been a drag, and even if it works great, I will feel that I have only reached breakeven....more info

• Quiet comfort
  All of the reviews I read about this machine before I bought it said it was quiet and efficient. They were spot on.

  I had one installed in our master bedroom (through the wall, not the window frame), and it's been a joy. Hot afternoon naps are a pleasure because it cools this upstairs room down to 70 degrees with no problems, and is extremely quiet. It's so nice my wife got one for her upstairs sewing room that faces west. She loves it too.

  I don't know about long-range durability, because there are quite a few plastic parts, but the units should last at least five summers, and the low cost won't prevent me from buying another if need be!

  I personally haven't had many problems with Japanese products....more info